Former KGO talk host, Jim Eason, chimes into 415 Media with this IRS beauty:
I've discovered a new fun game to play...only if you are retired with lots of free time.Call the IRS phone number.
You'll have to wait a long time before ANYONE answers, but you do get lousy music and a chirpy voice reassuring you your call will be answered. (The estimated waiting
time when I called recently was 8 to 10 minutes - that was AFTER waiting 12 minutes
before anyone answered.) The person who answers is NOT a qualified person to
answer any questions, but will switch you to another line...that's when the estimated
wait time begins. Eight to ten minutes, in my case, was 19 minutes.
When someone finally answers, you'll be given his/her name and badge number.
A couple of weeks ago, a lady said her badge number was something-something-
886. I said, "Good morning, may I call you "886?" MISTAKE. Grumpy voice said,
"May I help you, sir?" I began explaining my problem - it involved an error on my
2010 tax form regarding Social Security payments. When I tried to explain the IRS
letter I got, but didn't understand, the sweet lady kept interrupting with, "what were
the numbers on your 2010 form?" I asked, "Do you want my numbers, or mine AND
my wife's or..." "WHAT WERE THE NUMBERS ON YOUR FORM?" Fortunately I
had my 2010 Form 1040 in front of me, so I asked, "What line number would you
like?" "What is the number entered on the Social Security line?" I said, "The IRS
claimed they computed the numbers I should have entered from a Form D - I think
it was a D - and I've never even seen a Form D..." "What are the numbers on that
line, SIR?" I said, " Well, on line number..." "What are the numbers?"
That's when I made the fatal mistake. I said, "Jesus, lady, if you'll just..."
"Have a good day, sir..." Click.
So, if you have time to kill. Call the IRS, and think up a terribly involved, complex,
problem, but open your conversation with "Happy New Year."
Those people are the grouchiest turkeys I've ever talked to. It's an education, though,
so try it.